Privacy Policy
We value your privacy and this policy explains how we handle your information.
Data Collection
We collect anonymous event data using Mixpanel to understand how the app and website are used — like which features are popular, which pages get visited, and where bugs happen. This data is not linked to your identity. We also use Apple’s App Tracking Transparency (ATT). This is not for ads — we only use it to understand where users come from, like which ad or link brought you to the app. It helps us improve performance and make smarter decisions. For managing subscriptions, we use Superwall, which may collect purchase-related info like receipts to handle billing and entitlements. We do not collect personal information.
Data Usage
All collected data is used to improve the app experience — fixing bugs, understanding user behavior, and optimizing performance. We don’t use the data for advertising, and we don’t sell it.
Sharing with Apple
If you request a refund, report a problem, or contact Apple Support about a purchase, Apple may ask us to share limited information related to your transaction (such as purchase receipts, subscription status, or app usage details relevant to your request) to help process your case. With your consent, we may also provide certain data to Apple to assist with refund requests, in line with Apple’s App Store and Privacy policies.
Contact Us
Questions or concerns? Reach out at hello@joinbetter.app.
Policy Updates
This policy might change from time to time. We’ll update this page if we make any important changes.
Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to request access to, correction of, or deletion of any data associated with your use of the app. While we do not collect personal information, if you believe any anonymous data is linked to you, you can contact us to exercise these rights. Analytics data processed by Mixpanel may be stored on servers in the United States.
Children’s Privacy
This app is not directed at children under 13 and we do not knowingly collect any data from children. If you believe a child has provided data through the app, please contact us and we will take steps to remove it.
Data Retention
We retain anonymous analytics data for as long as needed to improve the app. Subscription-related data is managed by Apple and Superwall according to their own retention policies.